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Best of
on May 8, 2010
GoToMeeting: Offshore Collaboration As It Should Be The Outsourcing Weblog
Offshoring entrepreneurs have a wide range of free collaboration tools to choose from. There are weblogs, instant messengers, email, among a lot of other things. However, these methods may not be the most flexible or even secure means of getting a message across... and when it comes to networking many users at a time, they can even be totally useless. The fact is, you just don't look through the free stuff [...] Read More
Offshore outsourcing sees continued rise The Outsourcing Weblog
According to a research by sourcing advisory company TPI, offshore outsourcing will see more growth as more than 80% of large companies plan to increase their offshore outsourcing activities. The research which surveyed 100 senior UK executives showed that 81 percent of companies plan to increase offshore outsourcing over the next three years. Conversely, only 4 percent of the respondents believed that offshore outsourcing would see a decrease in activity. [...] Read More
Banks Expected to Continue Offshore Outsourcing Growth The Outsourcing Weblog
A recent study conducted by Deloitte points out that the spending rate of banks for offshore outsourcing is expected to grow in the following months. The IT budget of banks in the US as well as in other countries would grow because of their business strategy in outsourcing IT-related functions. Aside from that, the banks which participated in the said research study revealed that they can save up to 40% [...] Read More
Offshore Vs MNC - Outsourcing Applications in NA The CIO Weblog
Forrester has a report titled "The Forrester wave: North American Outsourcing Applications - Q1 2007" we had covered this report in this post about a month ago, recently i came across the presentation on the report and found a couple of interesting slides attached below for your reference, Source: 1 Prashanth Rai [...] Read More
Offshore Location Salaries The CIO Weblog
The GlobalServices site has an article on salaries in offshore locations, excerpts from the same: Wage differentials comparative to U.S. salaries as reported in neoIT's annual survey of nearshore and offshore wages in Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO). ITO: 85%-90% lower salaries in India, and 35%-40% lower in Canada. IT-infrastructure management: 70%-75% lower salaries in Mexico. Contact center: 75%-80% lower salaries in Brazil. Knowledge Process Outsourcing: 70%-75% lower [...] Read More
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Best of
on April 28, 2010
Spanco Telesystems bags Rs800mn outsourcing contract The Outsourcing Weblog
Spanco Telesystems and Solutions Ltd has been awarded a three-year, Rs800 million outsourcing contract with BSNL. Under the agreement, Sparsh, Spanco's domestic call center operations outfit , will handle inbound calls of BSNL's mobile and broadband subscribers. They will also manage BSNL's 4 regions namely, West (Pune), East (Kolkatta), South (Bangalore) and North (Gurgoan). Spanco is expected to generate revenues of Rs180mn in its 1st year, Rs220mn in its 2nd year, [...] Read More
Spanco secures outsourcing contract from Air India The Outsourcing Weblog
Spanco Telesystems and Solutions Ltd was awarded a 3-year, Rs five crore outsourcing contract by Air India. Spanco (under its domestic call center arm Sparsh) is already providing inbound customer service to all domestic passengers of Air India, and operates from its call centers in Mumbai and Gurgaon. Under the contract, Spanco handles inbound services such as calls relating to flight information, booking and reservations, hotel and limo bookings, baggage, and [...] Read More
India's HCL bags Autodesk outsourcing contract The Outsourcing Weblog
HCL Technologies Ltd. (HCL) has signed a five-year, $50 million outsourcing agreement with California-based Autodesk Inc. Under the agreement, HCL will provide offshore application and data center services for the software and services company. HCL will handle application administration, software configuration management, monitoring, maintenance, technical support, and general infrastructure management. According to HCL, application and data center services for Autodesk's business applications will come from vendors such as SAP AG, Informatica [...] Read More
The Out-Sourcer Next Door Home Based Business
Out-sourcing has become a dirty word in American business culture. Out-sourcing means cutting corners, under-handed deals and providing a less-than acceptable product. Unfortunately, a lot of these accusations are based on fact. But just because many out-sourcing companies are less than reputable doesn't mean that you can't find a great company to help you out with the day-to-day business chores you hate. Remember, outsourcing doesn't have to be [...] Read More
Bundled Offering Business Process Outsourcing + Information Technology Outsourcing The CIO Weblog
Recently came across this report by TPI on the budling of BPO+ITO, this is a trend that is increasingly become very popular, one example was the merging of Infosys's BPO division Progeon into the main IT Services business. When you think about the this from a different perspective, the whole budling concept can probably be termed as "on+demand business function"....We are truly moving into an OnDEMAND world. Your thoughts? The key points [...] Read More
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Best of
on April 19, 2010
On the Lighter Side The Outsourcing Weblog
Our very own Online Universities' blogger Michael Standaert sent me this interesting story "Outsourcing Marriage" by Radhika Sharma, an Indian writer based in san francisco. Source: IntheFray.com [...] Read More
Outsourcing: What it Means to Outsourcing Employees The Outsourcing Weblog
People who are now working with call centers or other types of BPO-related business are the ones who are currently reaping the advantage of outsourcing. Before, these people were unsure of their future because their country's economy was not stable thus causing them to fear their stability over their work. Aside from that, fresh graduates from these countries also believed that they have no future because of the lack of [...] Read More
Unilever Signs 7 Year Contract with IBM for financial transactional services outsourcing The Outsourcing Weblog
Unilever has signed a seven-year contract to outsource key parts of its financial transactional services to IBM. Under the agreement, IBM will provide financial services such as Purchase to Pay, General Accounting and Bill to Cash. These services will be delivered from IBM centers in Portugal, Poland and India. The outsourcing deal covers over 20 European countries and will be implemented over two years beginning 2006. Cost savings from this [...] Read More
Military Beef: Polaris Ranger Side x Side Under My Helmet
polaris ranger MVRS800 You know when the US military gets involved, it's going to be something big. Polaris doesn't disappoint. They teamed up with the US Army a while back to provide All Terrain Vehicles for military applications. Now Polaris is ready to rumble with a 760cc "Patriot" engine that operates on standard military fuel and packs nearly twice the punch of it's diesel based brethren. This SxS also sports keyless [...] Read More
Pain killer side-effects Straightfromthedoc
Many don't understand side effects of pain killers: Each day, 36 million people pop a pill to relieve the pain of headache, arthritis or muscle ache. A study in the November Journal of Rheumatology found that 25% of them take too much, and risk trading pain relief for serious stomach problems. The medications are a class of drugs called non-steroidal anti-inflammatory drugs, or NSAIDS, which include aspirin, ibuprofen (Advil, Motrin) and naproxen [...] Read More
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Information about
, Outsourcing News
on April 19, 2010
©
markhillary
Outsourcing companies have been working in several sectors and not just limited to information and technology. Take the case of Cydcor which is a market leader in outsourced face to face sales and is among one of the outsourcing companies which have excelled in this field and are optimistic about the growth in the industry.
A 4% growth is expected in the outsourcing industry in 2010 which might seem modest from the growth achieved in the previous years. India is expected to capture a lot of ground in 2010 but other countries such as China, Latin America, North Africa etc are also predicting some activity in the next two years. Companies have now started scouting the market for acquisitions even if they are small.
Don't worry, 2010 definitely looks promising for outsourcing industry!!
Filed in archive
Best of
on April 10, 2010
Bush vs. Kerry The Outsourcing Weblog
George W. Bush supports outsourcing while presidential candidate John Kerry seems to see it as the culprit of slow job growth in the United States. I haven't been fond of Bush lately, especially after he couldn't prove any weapons of mass destruction that justified his invasion in Iraq. Source: University of Iowa [...] Read More
Kerry's Take on Outsourcing The Outsourcing Weblog
In Senator John Kerry's letter to President Bush in December, he urged the goverment not to support trade agreements that could place American labors at a disadvantage position. Source: Whosoutsourcing.com [...] Read More
Outsourcing: What it Means to Outsourcing Employees The Outsourcing Weblog
People who are now working with call centers or other types of BPO-related business are the ones who are currently reaping the advantage of outsourcing. Before, these people were unsure of their future because their country's economy was not stable thus causing them to fear their stability over their work. Aside from that, fresh graduates from these countries also believed that they have no future because of the lack of [...] Read More
Kerry Votes for Chevrolet carzz.org
Dealers Edge is reporting that john kerry is doing his bit for the environment as he trades in one Hybrid for another According to Kerry's Chief of Staff, the senator is also helping the fight against global warming and reduction of greenhouse gases by giving shorter speeches. [...] Read More
Kerry Packer Dies - Here Come the Stories The Gambling Weblog
Australian Media mogul Kerry Packer died over the weekend - but whilst he was the richest man in Australia, he was probably more well-known in gambling circles as one of the ultimate high-rollers and with his death comes the stories, myths and exploits of the gambling legend One story has him offering to flip a coin for a Texas millionaire's money here's some others: A London club reportedly closed its doors in 1991 [...] Read More
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The Lighter Side of Outsourcing
Offshoring entrepreneurs have a wide range of free collaboration tools to choose from. There are weblogs, instant messengers, email, among a lot of other things. However, these methods may not be the most flexible or even secure means of getting a message across... and when it comes to networking many users at a time, they can even be totally useless. The fact is, you just don't look through the free stuff [...] Read More
According to a research by sourcing advisory company TPI, offshore outsourcing will see more growth as more than 80% of large companies plan to increase their offshore outsourcing activities. The research which surveyed 100 senior UK executives showed that 81 percent of companies plan to increase offshore outsourcing over the next three years. Conversely, only 4 percent of the respondents believed that offshore outsourcing would see a decrease in activity. [...] Read More
A recent study conducted by Deloitte points out that the spending rate of banks for offshore outsourcing is expected to grow in the following months. The IT budget of banks in the US as well as in other countries would grow because of their business strategy in outsourcing IT-related functions. Aside from that, the banks which participated in the said research study revealed that they can save up to 40% [...] Read More
Forrester has a report titled "The Forrester wave: North American Outsourcing Applications - Q1 2007" we had covered this report in this post about a month ago, recently i came across the presentation on the report and found a couple of interesting slides attached below for your reference, Source: 1 Prashanth Rai [...] Read More
The GlobalServices site has an article on salaries in offshore locations, excerpts from the same: Wage differentials comparative to U.S. salaries as reported in neoIT's annual survey of nearshore and offshore wages in Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO). ITO: 85%-90% lower salaries in India, and 35%-40% lower in Canada. IT-infrastructure management: 70%-75% lower salaries in Mexico. Contact center: 75%-80% lower salaries in Brazil. Knowledge Process Outsourcing: 70%-75% lower [...] Read More
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