outsourcing

World Outsourcing Forum delegates sign declaration of intent

Filed in archive Outsourcing News on October 12, 2005

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In the recently held World Outsourcing Forum in Dubai, a declaration of intent was signed by industry leaders headed by Ismail Al Nagi, Director of Dubai Outsource Zone. The document will serve the following functions for the global outsourcing industry: a guideline for standardizing outsourcing practices; aid the worldwide development of the industry; help overcome issues limiting industry growth; and become the foundation of the Dubai Declaration of Outsourcing in 2006.

delegates of the forum also planned to form an Outsourcing Steering Committee to help put these plans into action. Specifically, "the committee will work together to raise awareness [about] the benefits of outsourcing and create a positive public perception of the industry through marketing campaigns and educational initiatives. They will [also] seek to provide joint funding to support academic research on outsourcing, and will facilitate research to support outsourcing associations and their members".

Naqi stated, "It is our intention that the World Outsourcing Forum Declaration of Intent will serve as a first step in creating a standard set of regulations for this global industry, to help ensure the quality and build trust between vendors and buyers of outsource services. The conference has been highly productive and we are very pleased that we have been able to document our plans and strategies for facilitating the long-term success of this fast growing industry."

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