VoIP and Outsourcing
Outsourcing is growing and one thing that could contribute to its growth is VoIP (Voice over internet protocol).
The emergence of such technology is considered as a factor because of the convenience that such technology brings especially when it comes to call centers. Here is a brief explanation about this conclusion:
Innovations in broadband and communication technologies have meant that firms looking to save on space and costs can outsource their secretarial services with much greater ease than before.
Do you think that VoIP do contribute in outsourcing?
5 Comments
Comments RSS
TrackBack Identifier URI
Leave a comment
I am contacting you through this contact form as there was no email address available. We would be interested in purchasing advertising on your blog http://www.outsourcing-weblog.com. Please get back to me using the email address I have entered if you would be interested in discussing this further.
Comment by scottstyris1@gmail.com on February 22, 2008 6:20 pm
Many Outsourcing companies use VoIP and it’s part of the outsourcing process. Thanks for sharing your blog.
Comment by Amanda Soriano on February 26, 2008 6:22 pm
Do you think that VoIP do contribute in outsourcing?
Yeah VoIP really contribute in outsourcing. VoIP sends information in digital form in discrete packets rather than by using the traditional circuit-committed protocols of public switched telephone network. VoIP avoids a tolls charge of ordinary telephone services. Using VoIP, voice information is converted into digital packets and sent over the internet, and then converted back into analog signals before reaching the phone receiver at the other end. VoIP uses the real-time protocol to help ensure that packets delivered in a timely way. t is an easy access for the call centers to reach out and to be reached out by their costumers.
Comment by harleyha on April 17, 2008 10:26 pm
Yeah VoIP really contribute in outsourcing. VoIP sends information in digital form in discrete packets rather than by using the traditional circuit-committed protocols of public switched telephone network. VoIP avoids a tolls charge of ordinary telephone services. It is an easy access for them to their costumers. Using VoIP, voice information is converted into digital packets and sent over the internet, and then converted back into analog signals before reaching the phone receiver at the other end. VoIP uses the real-time protocol to help ensure that packets delivered in a timely way. It is also a hassle free for the call centers to reach out and to be reached out by their costumers.
Comment by harleyha on April 17, 2008 10:38 pm
Yeah VoIP really contribute in outsourcing. VoIP sends information in digital form in discrete packets rather than by using the traditional circuit-committed protocols of public switched telephone network. VoIP avoids a tolls charge of ordinary telephone services. It is an easy access for them to their costumers. Using VoIP, voice information is converted into digital packets and sent over the internet, and then converted back into analog signals before reaching the phone receiver at the other end. VoIP uses the real-time protocol to help ensure that packets delivered in a timely way. It is also a hassle free for the call centers to reach out and to be reached out by their costumers.
Comment by harley.0418 on April 17, 2008 10:51 pm