Response from: Lucie Voves

As a U.S. manufacturer, we have focused on the unique benefits we can offer as a domestic producer. We have the advantage of offering more customization with faster deliver times, turnkey marketing support for our resale customers, consistently high-quality products, and great personal service. I feel a commitment to support the workforce that has help build my business, and for me offshoring is not an option. I beleive that a "live person" answering the phone, and one who is friendly and easy-to-understand, is the most important first impression we can make. By providing service and support to assure the effective sell-through of our products at retail, the "value" we deliver goes far beyond merely price.

Response from: Lucie Voves

The following is a link to my article on this topic from the most recent issue of Fortune Small Business: http://money.cnn.com/2007/12/05/smbusiness/offshoring.fsb/index.htm?po
stversion=2007120610

Response from: Garland Martin

I completely agree with Tucci. Wholesale outsourcing was a good idea in theory but under-delivered on the value promised.
I like your term "selective outsourcing" and agree that it is the future. I'd also add that businesses will look to local outsourcing agencies for their outsourcing needs for one simple reason...relationship. Local agencies can offer a level of personal commitment and trust that the international behemoths could not. http://professional-employer.com

Response from: outsourcing expert

Outsourcing had long been overused. Companies are willing to take this risk to cut production costs. I think outsourcing is more of quantity, more than quality. I agree about selective outsourcing, because it is best for a company to outsource only a part of their business process.

Response from: outsourcing webmaster

Yeah, me too. Outsourcing everything on a company's department is not a wise thing to do, it might lead to possiblity of profit lose if not done appropriately. BPO Related Site http://www.agentsofvalue.com