outsourcing

The "Butler" Outsourcing

Filed in archive The Lighter Side of Outsourcing on October 31, 2007

The "Butler" Outsourcing
First there were virtual assistants and now there are butlers which are being outsourced.

As you would notice in outsourcing, first there were only non-core business tasks which are outsourced like call centers and now, tasks that are outsourced are becoming more and more intricate because of the demands of customer and the knowledge that someone is wiling to that job.

Steve Lohr also mentioned this development in outsourcing, calling it the "second wave". Here is what they have to say in the butler-type outsourcing:

"The second wave, according to some entrepreneurs, venture capitalists and offshoring veterans, will be the globalization of consumer services. People like Yamaki and Tham, they predict, are the early customers in a market that will one day include millions of households in the United States and other nations. They foresee a host of potential services beyond tutoring and personal assistance: like health and nutrition coaching; personal tax and legal advice; help with hobbies and cooking; learning new languages and skills; and more. Such services, they say, will be offered for affordable monthly fees or piecework rates."

Are you ready for that kind of outsourcing?

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Tags: outsourcing  2007  center  america  bank  america+plans  bank+america  center+mumbai 

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