The Blame

Filed in archive Outsourcing Issues on March 21, 2007

This research report done by TPI is a surprising one because the results of the said report was not what I expected.

The TPI report shows that many companies believed that the reason why they are experiencing failure in their outsourcing deals is because of their "unrealistic expectations" when it comes to their outsourcing deals. Stuart Harris, a partner at TPI further explained stating that "contrary to popular belief, many companies blame themselves at least as much as the service providers for their own dissatisfaction with outsourcing relationships".

I believe that this is a logical conclusion because many companies still have this notion of regarding outsourcing as the "miracle" that their companies need. One thing which could help in changing this kind of trend in outsourcing is realizing the "true" benefits of outsourcing which includes setting practical goals as opposed to far-fetched ones.