outsourcing

Philippines could get 450,000 call center jobs in the next five years

Filed in archive Outsourcing News on March 9, 2006

Philippines could get 450,000 call center jobs in the next five years
According to the Trade Union Congress of the Philippines (TUCP), the country could corner as many as 450,000 call center jobs from the offshoring operations of US corporations over the next five years.

Ernesto Herrera, general secretary of TUCP, said US firms are under pressure to cut costs and increase returns, and because of these they may outsource up to 1.5 million US-based call center jobs that are currently being staffed by Americans.

TUCP projected that US firms would offshore about 50 percent (1.5 million) of all US-based call center seats to low-wage, English-speaking countries like the Philippines.

Herrera said that with the Westernized culture of college-educated Filipinos, [they] should get 30 percent of the outsourced seats. At present, The US has more than three million call center seats that support large companies with millions of customers.

Image Source: www.ringsidereport.com



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Tags: outsourcing  philippines  call  center  jobs  call+center  center+jobs  five+years 

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