In a recent post, Mark Denne described some of the new vocabulary of outsourcing. His post includes some key terms, such as Cost Center, Service catalogs, Service-oriented Architecture, and some other key terms.

These terms may be familiar to many of you, they also offer everyone the opportunity for some Buzzword bingo when listening to the next great transformational speech or when reading the next vendor proposal. In any case, it is always good to keep up with the lingua franca of our business!