Outsourcing or Smartsourcing?

Outsourcing or Smartsourcing?

Have you ever heard of the term smartsourcing? Apparently, this should be the main approach of companies who are expecting more than saving cost when outsourcing. Smartsourcing is also a book written by Tom Koulopoulos, founder and CEO of the delphi Group.

In his interview he pointed out the difference in outsourcing and smartsourcing. According to Mr.Koulopoulos, outsourcing contracts usually has one thing in mind- to cut on cost. Smartsourcing on the other hand "advocates using partners who can help a company to focus on its core, balance risk and opportunity, lower costs, increase innovation across all of its processes and finally, put in place attitudes to optimize all of these factors, socially and politically".

This kind of approach would generate the saving that firms strive to achieve and at the same still maintain the quality of the firm even if their non-core processes are already outsourced. Aside from that, people should be aware that the concept of globalization is more than acquiring cheap labor, it includes the three trends when dealing with global outsourcing. These trends are:
a. cost
b. education
c. mobility

The book, Smartsourcing by Tom Koulopoulos is available at Amazon and other online bookstores.

Image from: Amazon site


6 Comments

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KPO or Knowledge Process Outsourcing is the new buzzword.

KPO promises to be the next big thing in the outsourcing sector. It’s an estimate according to a report by (Global Sourcing) KPO or Knowledge Process Outsourcing business is supposed to touch $17 billion by 2010 of which at least 70 per cent or $12 billion is to be outsourced to India. More then 300,000 new jobs are required from the current 25,000. Many companies are planning to develop KPO segment due to this. The impact of quality manpower and work helps India to receive this much of work. According to a report, for every one job created for a foreign language professional, two new jobs will be created for Indian English-speaking professionals.

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Comment by Sharad Saxena on August 14, 2006 3:47 am


IT Outsourcing -BatterSense strategic Service

Outsourcing IT operations allows a cost-effective access to a deeper and wider range of IT

skills, through a whole team of specialized engineers, without having to manage IT resources

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ISM, with its practical experience of developing & supporting business critical

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Services http://www.itoutsourcingonline.com/

Strategy Consulting

In today’s digital economy, technology is one of the critical success factors of growing

organizations. To be a part of the competition, you must be able to connect seamlessly to

your customers, suppliers, partners, and employees. Therefore, it is vital that you define

how your business will use technology to its advantage with a long-term plan and an eye

towards the future. With new technologies coming in faster than they can be implemented and

exploited, it becomes imperative that the Strategic IT plans for any organization are well

defined.

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Comment by Marry Alex on August 14, 2006 3:51 am


A big part of earning serendipity is in knowing where to plant the seeds of your good fortune.


Comment by Ramnika Rathi on April 3, 2009 12:23 am


Clearly businesses should consider all elements such as scalability and skill access when choosing to outsource.


Comment by Dan on April 6, 2009 8:15 am


Clearly businesses need to consider all elements such as scalability and skill access when choosing to outsource.


Comment by Dan on April 6, 2009 8:19 am


The information about smart outsourcing is new to me…thanks for this good post…
Regards,
http://www.saibposervices.com/Knowledge_process_Outsourcing_services.aspx
KPO


Comment by KPO on May 20, 2009 9:25 pm


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