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Outsourcing Issues
by Gary Zeiss, Esq. on October 19, 2009
This is a question that was asked by Law.com in this October 20, 2009 article. Highlighting the threats arising from data loss or supplier failure, the author suggests that the risks may outweigh the...
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Outsourcing Issues
by Gary Zeiss, Esq. on October 8, 2009
Given the weakening dollar, we may be heading toward some challenges to existing deals caused by the decreasing strength of the U.S. dollar. The pain of these changes will not be felt equally, as some...
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Outsourcing Issues
by Gary Zeiss, Esq. on September 1, 2009
Sometimes, one reads an article and wonders what was going through the author's head. This article, about how lawyers are a barrier to outsourcing contracts, is one of those moments.
Have lawyers...
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Outsourcing Issues
by Gary Zeiss, Esq. on April 28, 2009
Robert Jaques, in an article posted on WhatPC yesterday, talked about the difficulties involved in exiting outsourcing arrangements.
Mr. Jaques rightfully points out that offshoring and outsourcing r...
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Outsourcing Issues
by Gary Zeiss, Esq. on March 8, 2009
In this article in IndustryWeek, one of the key problems in outsourcing relationships is explored. While this article focuses on manufacturing, it also applies to any outsourcing relationship, from HR...
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Outsourcing Issues
by Gary Zeiss, Esq. on March 3, 2009
In a recent article published by the Gerson Lehrman Group, Obama's elimination of tax breaks for outsourcing was analyzed. The article states (and I agree) that there is a large difference between...
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Outsourcing Issues
by Gary Zeiss, Esq. on February 11, 2009
In a recent article, Karen Wilson of Citadel Compliance Group LLC describes compliance issues and concerns that arise during outsourcing and offshoring transactions. The article, intended for both out...
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Outsourcing Issues
by Gary Zeiss, Esq. on October 16, 2008
Today's San Jose Mercury News reported on the trend of offshoring higher-end tasks, like graphic design, legal work and other "thought process" tasks. To those of us in outsourcing, this...
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Outsourcing Issues
by Gary Zeiss, Esq. on October 7, 2008
Writing in IT World Canada, Arpit Kaushik talked about the end of the "golden age of offshore outsourcing and the beginning of the age of truth and rationality." The article is part doom-and...
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Outsourcing Issues
by Gary Zeiss, Esq. on September 18, 2008
Although falling off of the front pages of the U.S. media, one of the things that worries me most with regard to offshoring is the recent instability of Pakistan and the threat that it poses to offsho...
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Outsourcing Issues
by Gary Zeiss, Esq. on September 15, 2008
Today's bankruptcy of Lehman Brothers and the takeover of Merrill Lynch by Bank of America will present huge challenges to offshoring in the near- to mid-term. Aside from the clear consolidation i...
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Outsourcing Issues
by Gary Zeiss, Esq. on September 12, 2008
Mark Ross of LawScribe, Inc., recently hosted a webinar discussing the ethics of legal process outsourcing. According to Mark, the Q&A section offered some surprising results.
As experienced outs...
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Outsourcing Issues
by Gary Zeiss, Esq. on September 1, 2008
Underlying the angst over outsourcing shown by both the center-left and far-right factions of the US political spectrum is something greater that the concept of "sending jobs offshore." It i...
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Outsourcing Issues
by Gary Zeiss, Esq. on August 22, 2008
Any news search that looks at offshoring or outsourcing is bound to come up with a number of items saying that "so-and-so" vendor finished "first" in the prestigious XYZ award give...
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Outsourcing Issues
by Gary Zeiss, Esq. on August 20, 2008
?Unlike the US, where it is reasonably settled that the financial benefit of Legal Process Outsourcing is primarily passed through to the client, the rules in the UK are a bit different.
Apparently, ...
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Outsourcing Issues
by Gary Zeiss, Esq. on July 18, 2008
In a posting in today's wall street journal BizTech Blog, Ben Worthen points out that outsourcing is taking a bit of a hit in this slow economy. Mr. Worthen pointed to a survey conducted by Goldma...
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Outsourcing Issues
by Gary Zeiss, Esq. on July 13, 2008
In a recent article on Market Watch (link), Darrell Delamaide talks about the 2008 presidential candidate's view on outsourcing. Barack Obama, he says, is against giving tax breaks to those compan...
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Outsourcing Issues
by Gary Zeiss, Esq. on June 3, 2008
In a post dated June 2, 2008, Sherri Wynters describes three Customer Service ideas that she suggests will gain Customer Loyalty. I certainly agree with the assertion that Customer Service is generall...
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Outsourcing Issues
by Gary Zeiss, Esq. on June 1, 2008
In an interesting case filed last week, lawyer Joseph Hennessey sought clarification from the DC and Maryland Bar Associations regarding whether or not offshoring legal services compromises a client&#...
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Outsourcing Issues
by Carol Kendrick on October 31, 2007
The issue regarding outsourcing manufactured work in China is still considered a very delicate issue because of the effect that it could have especially to children.
This report entitled Outsourcing,...
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Outsourcing Issues
by Carol Kendrick on October 29, 2007
Outsourcing was identified as the culprit which hinders the IT growth in countries which opt for outsourcing.
The research study done by Gartner revealed that half of the more than 150 CIOs surveyed ...
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Outsourcing Issues
by Carol Kendrick on October 22, 2007
This sounds surprising but yes, call centers are experiencing a "ban" when it comes as a career option for young workers in India.
The reason for this "ban" was mentioned in this...
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Outsourcing Issues
by Carol Kendrick on October 22, 2007
This is not what you think it is. Based on recent news reports, outsourcing is now coming back to its origin: America.
This was indicated in this research entitled "Time Zones Do Matter: Redisco...
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Outsourcing Issues
by Carol Kendrick on October 18, 2007
We all know that India is still considered as the priority when it comes to outsourcing destination, the only problem here is that whether or not the country lives up to their expectation. For the pas...
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Outsourcing Issues
by Carol Kendrick on October 8, 2007
The environment could benefit a lot if companies start to outsource their IT functions.
This statement was emphasized in this research report entitled Creating Cost and Efficiency through Outsourcin...
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Outsourcing Issues
by Carol Kendrick on September 27, 2007
Outsourcing Satisfaction
In continuation with my last post, most IT leaders remarked their unsatisfied experience in terms of innovation in outsourced it functions. Here are the reasons which was me...
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Outsourcing Issues
by Carol Kendrick on September 27, 2007
More and more IT leaders are questioning the innovation benefits of outsourcing especially when it comes to IT functions.
Based on this report written by Carolyn Johnson, more IT leaders are satisfi...
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Outsourcing Issues
by Carol Kendrick on September 27, 2007
Before outsourcing recruitment tasks seems like a big risk in the corporate world because these people would be part of the company and most managers would prefer to have hands on decision regarding ...
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Outsourcing Issues
by Carol Kendrick on September 24, 2007
The main reason why outsourcing was implemented in the first places was of course, for the cost-savings. Though that is the case, companies should still be cautious of the other expenses which could ...
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Outsourcing Issues
by Carol Kendrick on September 23, 2007
In outsourcing, this is usually the debate especially with companies that are doing this business strategy for the first time.
If you look at the positive side, there are the benefits which companie...
