outsourcing
Misunderstanding in Outsourcing
Filed in archive Outsourcing Issues by Carol Kendrick on April 29, 2007
Misunderstanding in Outsourcing
Outsourcing deals are not often successful because of the problems which they experience in such business deals.

Two of these main problems were discussed in this article entitled Cultural ignorance the biggest barrier to outsourcing success. According to the article, the two main problems in outsourcing are miscommunication and cultural ignorance. In order to be successful, companies and outsourcing vendors should overcome this problem and address the source of such discord.

Personally, I believe that education and informing the employees about the difference in culture would be a great help in overcoming the difference in culture. On the other hand, misunderstanding is a common problem which could be addressed through honest communication channels.

Permalink: Misunderstanding in Outsourcing
Tags: outsourcing  2007  business  misunderstanding  more  misunderstanding+outsourcing  dell+contact  centre+gur 
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