Mincom wins 3-year NSW Rail outsourcing deal

Filed in archive Outsourcing News on March 17, 2006

Mincom Managed Services, a software and services provider, has won a three-year IT outsourcing deal with CountryLink, a company part of New South Wales government-owned Rail Corporation.

Under the agreement, Mincom will consolidate CountryLink's desktop and network support and mitigate its risks. Mincom will also host the company's OneRail reservation and ticketing system through its Brisbane data center.

Ray Storace, executive vice president global of Mincom Managed Services, said, "Mincom is pleased to be contributing to CountryLink's mission of offering its customers a more convenient and flexible service through the use of enhanced sales and distribution channels, such as online booking and payment options. We'll be working closely with CountryLink's other technology partners, such as OneRail, to achieve this."

"By centralizing its IT infrastructure support CountryLink will be able to operate more efficiently and ensure higher availability of its business critical applications, such as online bookings and reservations," he added.

Image Source: www.mincom.com