Measuring Outsourcing Benefits

Filed in archive Basics on February 11, 2007

Maybe one of the reasons why outsourcing is not considered as a triumphant venture is because many companies are not aware of the real benefits outsourcing brings to the companies.

This is true in the case of HR outsourcing. According to this recent survey gathered from 40 major internal corporations, 80% of them remarked that outsourcing process-driven HR activities could play a key role in strategic focus inside a company. Though that is the case, only 56% have achieved their outsourcing goals.

From the statistics provided, we could see that some companies could not be aware that they have achieved their outsourcing goals. One thing which they could do is try a different approach in assessing the outsourcing benefits.

The survey also asked which benefits would be more important in their outsourcing deals. Here are the results of the survey:
quality of service -28%
Productivity improvement - 23%
cost saving - 20%