?Unlike the US, where it is reasonably settled that the financial benefit of Legal Process Outsourcing is primarily passed through to the client, the rules in the UK are a bit different.

Apparently, clifford Chance is intending to offshore support functions (including client work) while still retaining the ability to price those services. Such an approach - at least for the type of services that LPOs provide - would be problematic in may US jurisdictions, and may also be viewed by clients with trepidation.

Time will tell if the Clifford Chance model will be sustainable in a marketplace where the justification for permitting offshoring is cost-driven, not quality-driven.

See the linked article for more information.