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Basics
by Carol Kendrick on February 28, 2007

-research skills
-analytical capabilities
-technical knowledge
-decision-making capabilities
These skills are needed because the work that they would be handling are much more challenging as opposed to BPO. Examples of KPO tasks are pharmaceutical R&D (research and development) and patent research.
Personally, I see KPO as a product of the maturing outsourcing industry because these tasks are rather important in a company. The number of companies opting for KPO is rapidly growing whcih proves that outsourcing workers are able to handle these tasks quite well.
Permalink: Knowledge Process Outsourcing
Tags:
outsourcing
2007
process
business
knowledge
process+outsourcing
knowledge+process
dell+contact
Trackback: http://publish.creative-weblogging.com/publish/mt-tb.pl/55768
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