Photo courtesy of iStockphoto, Mike Matas A number of authors in the Indian press have asserted that Barack Obama is anti-outsourcing. However, there are mixed signals coming from the Obama camp. In...
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Photo courtesy of iStockphoto, Pali Rao It is somewhat ironic that this author, an American attorney sitting in a cafe in Los Angeles, is writing for a new media blog about outsourcing while an old...
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Photo courtesy of iStockphoto, Ravi Tahilramani In a recent posting, Arun Purohit described an interesting disconnect between the sales approach of Indian outsourcers and the purchase approach of...
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Photo courtesy of iStockphoto, Image# 5369501 One of my favorite regular bloggers, Ann All, wrote this interesting post about winners and losers in the global outsourcing marketplace. Most significant...
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Photo courtesy of iStockphoto, Dan Barnes While most of what I address is outsourcing of information-based services, an interesting set of concerns are arising in the manufactured-goods outsourcing...
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Photo courtesy of iStockphoto, Cliff Parnell It appears as if companies heavily involved in the use of H1B visa holders to fill out their corporate staff have found a new way to press their case for...
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Photo courtesy of iStockphoto, Image# 5134971 In recent years, it seems as if corporate decision making has become increasingly risk driven. This is unquestionably true in when we look at outsourcing...
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Photo courtesy of iStockphoto, Mikael Damkier In a recent article published in Cybermedia India On-Line, Kurt Potter of Gartner described the diminishing number of mega-deals reported in 2007. Mr....
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In a recent post, Mark Denne described some of the new vocabulary of outsourcing. His post includes some key terms, such as Cost Center, Service catalogs, Service-oriented Architecture, and some other...
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Photo courtesy of iStockphoto, Joze Pojbic The news out this week is that IBM just landed a 10-year, $324 million dollar outsourcing deal with Bristol-Meyers Squibb (BMY). What is remarkable about...
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Photo courtesy of iStockphoto, Vladimir Mucibabic In a recent post entitled "The Perils of Outsourcing Code," the point was made that, when a company outsources critical IT applications to...
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Photo courtesy of iStockphoto, Ravi Tahilramani Large organizations often like to make site visits before committing to an outsourcing project. On occasion, those visits can affect the ultimate...
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© Kecko In a post dated June 2, 2008, Sherri Wynters describes three Customer Service ideas that she suggests will gain Customer Loyalty. I certainly agree with the assertion that Customer Service is...
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Photo courtesy of iStockphoto, Nikolay Mamluke In an interesting case filed last week, lawyer Joseph Hennessey sought clarification from the DC and Maryland Bar Associations regarding whether or not...
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