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The Lighter Side of Outsourcing
by Gary Zeiss, Esq. on August 26, 2008
Here's a fun list of outsourcing horror stories from the annals of InfoWorld. While we can all get a little snicker at the misfortunes of others, the article contains some important lessons - lessons that in this day and age of rampant cost cutting pressure could prove valuable in the avoidance of costly errors.
Of course, there isn't an analogous article - Top 10 Outsourcing Successes - that is easy to find. Why? Because the squeaky wheel always gets the oil, and successful, happy customers don't tend to squeak.
So as Halloween approaches, ask yourself - are you afraid to open the door on your outsourcing? What will jump out at you and scare you and your shareholders? Can you fix it now - before it becomes one of next years' horror stories?
Of course, there isn't an analogous article - Top 10 Outsourcing Successes - that is easy to find. Why? Because the squeaky wheel always gets the oil, and successful, happy customers don't tend to squeak.
So as Halloween approaches, ask yourself - are you afraid to open the door on your outsourcing? What will jump out at you and scare you and your shareholders? Can you fix it now - before it becomes one of next years' horror stories?
Permalink: Is it Halloween Yet?
Trackback: http://publish.creative-weblogging.com/publish/mt-tb.pl/132323
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