Is it Halloween Yet?
Here's a fun list of outsourcing horror stories from the annals of InfoWorld. While we can all get a little snicker at the misfortunes of others, the article contains some important lessons – lessons that in this day and age of rampant cost cutting pressure could prove valuable in the avoidance of costly errors.
Of course, there isn't an analogous article – Top 10 Outsourcing Successes – that is easy to find. Why? Because the squeaky wheel always gets the oil, and successful, happy customers don't tend to squeak.
So as Halloween approaches, ask yourself – are you afraid to open the door on your outsourcing? What will jump out at you and scare you and your shareholders? Can you fix it now – before it becomes one of next years' horror stories?
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