IBM Daksh Sets Up BTOs
Filed in archive Outsourcing News on December 13, 2005
IBM Daksh will set up three business transformation outsourcing (BTO) delivery centers in India. BTO centers are more profitable and valuable than their BPO counterparts because they provide a comprehensive set of services which leads to a pre-decided output.
The new BTOs will be built in the cities of Pune, Chandigarh and Kolkata and will accommodate 2,100 employees once finished. The Chandigarh and Kolkata delivery centers will provide customer care services, while the Pune unit will offer high-end services (technical support, hardware support, customer care, insurance subrogation).
Sanjeev Aggarwal, CEO of IBM Daksh, said, "The launching of our operations in Pune, Kolkata and Hyderabad ushers in the second version of business process outsourcing in tier-II cities, from metros."
Image Source: www.daksh.com
Permalink: IBM Daksh Sets Up BTOs
Tags: outsourcing daksh sets btos best daksh+sets sets+btos please+enter
Vote for IBM Daksh Sets Up BTOs:
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Rating: 8.65 out of 17 vote(s) cast.
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Response from:
rohit
(09/15/06 1:11am)
9/10
Response from:
Marketing Team
(04/24/07 12:44am)
They have to introduce their BTO's idea quickly, It was in the favor of Indian call center industry.
Response from:
SHAHRAZ KHAN
(06/13/08 5:00am)
want to know when the interview regarding of will be started
Response from:
pranay
(04/13/09 5:15am)
great!
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