Best practices begin before one outsources. on http://outsourcingmonitor.eu
we have many articles about how to choose a vendor, how to deal with multiple vendors, employees etc.

Seeing that almost 46% of projects fail or are way over budget (this may pose a risk to your company, job or success record), my best suggesstion to you is that before you - as a consultant, recommend to your client a software or vendor solution, or you, the corporate decision maker, go choosing an outsourcing vendor or deciding on which enterprise software to purchase, you must absolutely fool-proof and double check.
OMEU (OutsourcingMonitor.EU) offers free 2h access to online industry leading evaluation tools that will assist you to avoid failure and minimize the risk of choosing wrong solution. This is the biggest headache most decision makers face, so make use of the free access (may not be offered for ever) : http://techevaluationtools.outsourcingmonitor.eu/


One more tip: If you are an outsourcing vendor, you know that your prospects suspect your sales team is presenting things in a way that does not always have much to do with actual reality. OK, ok, maybe your team or you yourself are very honest, however you are still a suspect.
How to solve this? By providing prospect with an RFI and RFP that supports every detail they may need but might have forgotten to ask now. Show your professionalism , integrity and interest in serving THEIR needs before yours, in looking for a good fit rather than a fast contract. This will boost your credibility and integrity and i'm sure will better grow your business. These RFIs and RFPs are avilable here: http://outsourcingmonitor.eu/technology-research-tools.html

and if you claim any of them for yourself get back to me with proof of purchase and you'll receive a FREE lifelong directory listing on OMEU for your business!