CRM magazine has awarded Convergys Corporation the 2006 Service Leader Award for outsourcing services.

" Winning this award for the second consecutive year is a great testament to our employees and the strength of the differentiated value we bring to our clients in our outsourced services," said Clint Streit, executive vice president of global operations for Convergys' Customer Care business.

Streit added, "Companies that choose to outsource or those who operate in-house operations benefit from Convergys' real-world expertise and experience in managing complex customer interactions and relationships."

Award recipients were chosen using industry analyst ratings for customer satisfaction, depth of functionality and company direction.

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