One of the problems identified in outsourcing companies is the communication problems which happens within the company.

The communication problem usually lies within the employees inside the organization. There are several factors which leads to this communication problem which includes miscommunication, culture difference, and being unable to communicate openly.

One thing that companies could do in order to solve this problem is to organize a "meeting" of some sort in order for employees to open up and say what they want to say regardless if its a complaint or just a comment.

In this way, employees have the chance to voice out their own opinions and could possibly give way to finding out an amicable solution.