Filed in archive
Best Practice
by Carol Kendrick on August 13, 2007

There are many kinds of guide in outsourcing but this one written by Johanna Rothman is the one that I consider as "timeless" because it covers the essentials very well. There are 11 factors in her checklist and here it is:
-Train the outsourcing staff.
-Qualify the vendor
-Assign one of your best project managers as your internal Project Manager
-Plan for your in-house staff to shift their work hours
-Document the requirements
-Develop an appropriate change process
-Select outsource projects with nonvolatile requirements
-Plan for each project to take longer and cost more, especially at the beginning of an outsourcing relationship
-Insist that the outsourcing company keep the same team for your project's duration
-Make sure you have the tools, information systems and processes in placeto support the outsourced teams
-Verify that the people who said they'd be working on the project are the ones actually working on the project
Though some of the factors here are self-explanatory, an in-depth look would not hurt. That is why I decided to tackle these factors in my upcoming blog posts. If you have anything that you wish to add, please do so :D
Permalink: Checklist in Outsourcing
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