Call Center Ban in India?
Filed in archive Outsourcing Issues on October 22, 2007
This sounds surprising but yes, call centers are experiencing a "ban" when it comes as a career option for young workers in India.
The reason for this "ban" was mentioned in this report done by the Indian University which was also featured in TIME. According to the report, being a call center agent is an "undesirable employment option" as compared to other employment opportunities. Here is an interesting quote from the said research:
Several colleges have barred call center recruiters from their campuses. Call centers have gotten a negative image due to the long hours and stressful conditions they impose on their employees, according to TIME. Retail, airline and hospitality industries now offer salaries equitable to call centers, and the most skilled students aspire to jobs in more sophisticated sectors like product development.
If this attitude would continue, companies would really look for other outsourcing alternative and destination. In return, India would also suffer in terms of their outsourcing status because these call centers contributed a lot for India's growth.
Permalink: Call Center Ban in India?
Tags: outsourcing center 2007 call america call+center bank+america america+plans
Vote for Call Center Ban in India?:
|
Rating: 8.83 out of 6 vote(s) cast.
|
Response from:
suboxone detox
(10/29/07 9:09am)
Those call center workers get abused all day long. It's no surprise at all that universities have begun to recognize this. In fact, I'm really glad they have b/c it shows they're not completely sold out to the idea of making money at any cost. Good for them.
Response from:
Ruchi
(06/26/09 11:34pm)
I have been making all my calls to India absolutely Free for past 2 weeks. Here are the steps:
Use gift code FREE10 while signing up on http://www.dialsimple.com/?joinForm=1
On home page you will see a link "Make All Your Calls FREE!" Click on it and choose any of the options.
Share your findings if you find anything more.
Use gift code FREE10 while signing up on http://www.dialsimple.com/?joinForm=1
On home page you will see a link "Make All Your Calls FREE!" Click on it and choose any of the options.
Share your findings if you find anything more.
Response from:
Ruchi
(09/09/09 2:17am)
Now you can earn free credit on DialSimple.com by just paying some quizzes or solving some puzzles. To earn free credit signup and visit http://www.dialsimple.com/my/useroffers
link and choose any offer.
link and choose any offer.
Response from:
Makewell
(09/23/09 11:46pm)
Now a days everywhere technology is required. Not only technology but advance technology.In order to maintain and provide good customer service call centers also require good and fast call center software . Because if call centers will not be technology upgraded they can not maintain their good service and yes not any customer wants poor service.
more details - http://www.inin.com
.
more details - http://www.inin.com
.
Response from:
Makewell
(09/23/09 11:48pm)
Hii, Now a days everywhere technology is required. Not only technology but advance technology.In order to maintain and provide good customer service call centers also require good and fast call center software . Because if call centers will not be technology upgraded they can not maintain their good service and yes not any customer wants poor service.
more details to improve your business and call center services visit http://www.inin.com
more details to improve your business and call center services visit http://www.inin.com
Response from:
Makewell
(09/23/09 11:50pm)
hello Now a days everywhere technology is required. Not only technology but advance technology.In order to maintain and provide good customer service call centers also require good and fast call center software . Because if call centers will not be technology upgraded they can not maintain their good service and yes not any customer wants poor service.
Response from:
Call Center Software
(09/24/09 3:21am)
Now a days everywhere technology is required. Not only technology but advance technology.In order to maintain and provide good customer service call centers also require good and fast softwares. Because if call centers will not be technology upgraded they can not maintain their good service and yes not any customer wants poor service.
| RSS |  |
 | |
| Yahoo! |
|
| Addthis |
|
| Bloglines |
|
| Follow us on Twitter! |
Most Popular
Basics
Believe It or Not
Best of
Best Practice
Did you know
Information about
Intelligence
Misc
Opinions & Insights
Outsourcing Advisors
Outsourcing Issues
Outsourcing News
Outsourcing Pros and Cons
Outsourcing Suppliers
Quick introduction
Resources
The Lighter Side of Outsourcing