outsourcing

Another Country Heard From...

Filed in archive Outsourcing News on August 8, 2008

While it is easy for us in the US and UK to think that nearly all outsourcing is in North America or Europe (and that most is happening in the English-speaking world), this story shows how outsourcing is going into new markets in areas with enough common language and tradition to make the transition reasonably easy.

In this article, an increase in outsourcing from Thailand to Cambodia and Vietnam is chronicled. And we're not just talking BPO and back-office processing. Instead, this is call-center work.

Can India and Bangladesh be far behind? How about Russia and the Ukraine or the other Slavic states? Could regionalization become the new globalization?

Permalink: Another Country Heard From...

Tags: thailand  vietnam  cambodia  call  centers  outsourcing  america+plans  bank+america 

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