outsourcing

8 Mistakes

Filed in archive Best Practice on March 10, 2009

While an article like this shows up in the outsourcing press on a regular basis, this one, in GlobalServices, is a good, succinct summary of eight of the mistakes that are often made in outsourcing deals.

While it talks about "evaluation of Outsourcing Service Providers," I'd like to see a more pointed statement regarding due diligence - something that has become more important during recent years. Still, the article is a useful set of guidelines.

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