Photo courtesy of iStockphoto, Marcus Clackson Today's San Jose Mercury News reported on the trend of offshoring higher-end tasks, like graphic design, legal work and other "thought...
Read the full post.
Photo courtesy of iStockphoto, David Parsons Writing in IT World Canada, Arpit Kaushik talked about the end of the "golden age of offshore outsourcing and the beginning of the age of truth and...
Read the full post.
6558983 Photo courtesy of iStockphoto, Nic Taylor Although falling off of the front pages of the U.S. media, one of the things that worries me most with regard to offshoring is the recent instability...
Read the full post.
6015582 Photo courtesy of iStockphoto, Alex Slobodkin Today's bankruptcy of Lehman Brothers and the takeover of Merrill Lynch by Bank of America will present huge challenges to offshoring in the...
Read the full post.
6793837 Photo courtesy of iStockphoto, Image# 6793837 Mark Ross of LawScribe, Inc., recently hosted a webinar discussing the ethics of legal process outsourcing. According to Mark, the Q&A section...
Read the full post.
Underlying the angst over outsourcing shown by both the center-left and far-right factions of the US political spectrum is something greater that the concept of "sending jobs offshore." It...
Read the full post.
Photo courtesy of iStockphoto, Image# 5962793 Any news search that looks at offshoring or outsourcing is bound to come up with a number of items saying that "so-and-so" vendor finished...
Read the full post.
Photo courtesy of iStockphoto, Image# 269159 ?Unlike the US, where it is reasonably settled that the financial benefit of Legal Process Outsourcing is primarily passed through to the client, the rules...
Read the full post.
In a posting in today's wall street journal BizTech Blog, Ben Worthen points out that outsourcing is taking a bit of a hit in this slow economy. Mr. Worthen pointed to a survey conducted by...
Read the full post.
Photo courtesy of iStockphoto, Bruno Passigatti In a recent article on Market Watch (link), Darrell Delamaide talks about the 2008 presidential candidate's view on outsourcing. Barack Obama, he...
Read the full post.
© Kecko In a post dated June 2, 2008, Sherri Wynters describes three Customer Service ideas that she suggests will gain Customer Loyalty. I certainly agree with the assertion that Customer Service is...
Read the full post.
Photo courtesy of iStockphoto, Nikolay Mamluke In an interesting case filed last week, lawyer Joseph Hennessey sought clarification from the DC and Maryland Bar Associations regarding whether or not...
Read the full post.
The issue regarding outsourcing manufactured work in China is still considered a very delicate issue because of the effect that it could have especially to children. This report entitled Outsourcing,...
Read the full post.
Outsourcing was identified as the culprit which hinders the IT growth in countries which opt for outsourcing. The research study done by Gartner revealed that half of the more than 150 CIOs surveyed...
Read the full post.
This sounds surprising but yes, call centers are experiencing a "ban" when it comes as a career option for young workers in India. The reason for this "ban" was mentioned in this...
Read the full post.
This is not what you think it is. Based on recent news reports, outsourcing is now coming back to its origin: America. This was indicated in this research entitled "Time Zones Do Matter:...
Read the full post.
We all know that India is still considered as the priority when it comes to outsourcing destination, the only problem here is that whether or not the country lives up to their expectation. For the...
Read the full post.
The environment could benefit a lot if companies start to outsource their IT functions. This statement was emphasized in this research report entitled Creating Cost and Efficiency through Outsourcing...
Read the full post.
Outsourcing Satisfaction In continuation with my last post, most IT leaders remarked their unsatisfied experience in terms of innovation in outsourced it functions. Here are the reasons which was...
Read the full post.