In order to reap the benefits of outsourcing deals, it has to focus on the important thing: customers. Yes, customers are the core of every business and should therefore be regarded as an important...

We are used on talking about the results of studies regarding outsourcing. I think that it is time to talk about the viewpoint of analysts regarding outsourcing in general. Kurt Potter and Allie Young...

I recently mentioned the different trends in the outsourcing trends which seems to shape the future of the outsourcing industry. This trend also includes the concept of "selective...

If you would observe the different press releases released everyday, you would observe that the number of outsourcing contracts and negotiations have gone down. The reason for such situation is not...

As mentioned, one of the main reasons why there are many companies are considering outsourcing is to save on expenses. This should not be the ONLY reason why companies outsource and as a category in...

Outsourcing is not something that you should decide in a toss-coin situation. Outsourcing should be something that the organization should be able to plan first in order to ensure that their...

Optimizing service delivery remains to be the constant challenge of companies when it comes to making sure that the firm profits and at the same time manages to cut back on cost and other expenses....

Outsourcing deals for the past couple of years have shown a considerable decline thus showing that the outsourcing boom has managed to cool down. Though that is the case, it does not mean that...

If you think that all outsourcing has done to the US is the job losses, think again. Two economists from Princeton University revealed that outsourcing does not have a negative impact in the economy....

Do you know why most outsourcing deals go up in smoke? Well, maybe because most outsourcing companies are mostly interested in the cost-saving aspect thus disregarding other relevant details of the...

Cultural Differences is one of the major problems in outsourcing. When outsourcing deals to offshoring destinations like India. Philippines, and the like, the chances of having cultural difference is...

Thinking of Outsourcing? Before you go on and decide to join the outsourcing hype, you better take a deep breath and really consider this decision because believe me, it is a serious one. If cutting...

I recently read an article focusing on the sentiments of Ms. Heather Robinson, the founder and principal consultant of Success Across Borders. According to Ms. Robinson, one of the greatest mistake in...

Before, large corporations were the ones who rule the industry hence implementing that old-school rules are the most effective ones in the industry. Nowadays, this kind of thinking would make you out...

Have you ever heard of the term smartsourcing? Apparently, this should be the main approach of companies who are expecting more than saving cost when outsourcing. Smartsourcing is also a book written...

Knowledge@Wharton sheds light on an aspect of outsourcing that rarely gets enough visibility - what happens after you signed the outsourcing deal? "More and more executives are likely to face...

Several analysts from India think it would be a good idea for Europe to start outsourcing to India more often. Reasons for European countries to being to aggressively considering outsourcing are: EU...

Offshoring Digest recently started a series on doing business in the Philippines. This presents some very useful background information about the second most popular country to outsource to (after...

Danny hints us to his great outsourcing resources: - Offshore Outsourcing World- Offshoring Digest- Contact Center DigestYou may want to have a look at them.......