© meta viendo Jeff Burk, the CIO of NeatReceipts (the folks that sell receipt scanners in airport kiosks and electronics retailers) has this interesting perspective about going to China for...
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© Zoom Zoom In a recent posting, Cathy Tombohm of Gartner is quoted as saying "[w]e strongly advocate a joint approach by finance leaders and their CIO to ensure that BPO deals are...
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Photo courtesy of iStockphoto, Jerry Sharp In a recent article, Zach Church described how difficult it is for CIO's to get disaster recovery funding, particularly in these difficult economic...
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Many companies go astray when it comes to IT outsourcing simply because they do not know what direction to take. In this article written by Gemma Simpson, the author shares 3 basic steps in IT...
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As I've mentioned before and even on my previous posts, strategy in outsourcing is important because it keeps you above your game. In manufacturing, this kind of thinking is also applicable thus...
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Many companies are complacent that after outsourcing deals, all they have to do is relax and reap the benefits of outsourcing. This is a very BIG misconception. Outsourcing as I've mentioned is...
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According to the research study done by Forrester, some companies are outsourcing their IT functions as a "sanction" or punishment for in-house IT outsourcing that lacks quality. Though...
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The good news is that outsourcing relationships - when properly planned, executed and measured - not only reduce costs, but also build value and drive business success. This sentence from the...
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This is the first question that companies should ask before they should consider outsourcing as one of their business strategy. When considering outsourcing, there are already signs which shows your...
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As the title shows, communication is a very important part of the outsourcing industry because it enables organization to have an organized way of relaying message as well as in executing different...
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Outsourcing and Project management has a strong connection considering that project management is a great contributor for the success of outsourcing deals. This article entitled Agile Outsourcing: 9...
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Checking the quality of your outsourced projects as well as making sure that the company is getting the outsourcing work that they want. Ensuring that you are getting this service is necessary for...
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Not considering cost, customer service should be a very big factor when it comes to outsourcing. The saying, "the customer is always right" should still be implemented in BPO deals and...
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Small and Medium-sized enterprises could have their chance of achieving extraordinary growth provided that they would turn to outsourcing. This was the conclusion of the research study done by the...
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Contrary to popular beliefs, outsourcing is not a miracle cure to any outsourcing deal. In order for outsourcing to work, you must exert effort to ensure that outsourcing would work for your...
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A checklist is considered important because it includes the important details which could be possibly overlooked. The benefits of a checklist is very important be it as a grocery checklist or an...
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Yes, even companies should have their own "black book" when it comes to picking and choosing their outsourcing providers. Personally, a directory is an organized way of collecting and...
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If you would notice, I am really fond of quoting research results when it comes to outsourcing because as we all know, outsourcing is relatively new as compared to other industries. Through the help...
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