outsourcing

Outsourcing? Get a contract

Filed in archive Best Practice on July 25, 2010

Outsourcing? Get a contract
© kafka4prez

Outsourcing is still a smart way to manage business processes regardless of the frequent backlash that it gets in the media.

In order to make outsourcing successful, a contract should be in place that itemizes all the details and expectations. Since most outsourcing contracts are for periods of 5-10 years, the contract needs to be flexible to meet market challenges without jeopardizing.

• The contract should contain provisions to add or remove services, based on prevailing conditions.

• It should contain dispute mechanisms that both parties must adhere to.

• It should contain governance provisions and change management procedures.

An outsourcing contract isn't something that should be taken lightly. It is recommended that you get an legal specialist to help you draw up your contract.

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Outsourcing market in Australia reaches maturation stage

Filed in archive Outsourcing News on June 23, 2010

Outsourcing market in Australia reaches maturation stage
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As per analysts, the market for Australian outsourcing has matured and a number of businesses are in the second or later stages of subcontracting parts of their business. Now the question for businesses is whether or not to outsource but whom to outsource.

As per Jens Butler, Principal Analyst, Ovum:

There's a lot more maturity in the buying market. Most organisations have been through at least one phase of outsourcing in one way or another.


Earlier the decision to outsource was cost savings but in today's scenario, the decision for outsourcing depends on productivity, capability and service level improvements. In today's scenario involving outsourcing deals, customers tend to move from one provider to another.

Michael Pain, MD, Accenture Management Consulting Division observes:

In a mature segment such as IT outsourcing, outsourcing contracts today also often mean a change from one outsourcing provider to several specialised providers rather than job cuts for internal workforces.


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Seen that? - Economist Daniel Drezner on the Facts About Outsourcing

Filed in archive Best of on June 5, 2010

Economist Daniel Drezner on the Facts About Outsourcing The Outsourcing Weblog

Seen that? - Economist Daniel Drezner on the Facts About Outsourcing
Source: csmonitor.comEvery where you look lately, there's another article or news alert about American companies outsourcing. Often, the story paints a picture of a troubled economy that is unable to recover from the mounting job losses to overseas workers. However, economist Daniel Drezner is skeptical. Could all of these reports flooding into the papers be politically driven? Are there any facts and figures to back up these horrible stories about outsourcing? This [...] Read More


Medical Outsourcing Facts The Outsourcing Weblog

As mentioned previously in my past blog post, medical tourism or outsourcing is one the most growing outsourcing sector in the world. One of the reasons for this is of course, the money. Most people in the US do not have medical insurance which could be a big burden financially when undergoing medical procedure. Though that is the case, medical tourism for these people would be the best option because they [...] Read More


Outsourcing: What it Means to Outsourcing Employees The Outsourcing Weblog

People who are now working with call centers or other types of BPO-related business are the ones who are currently reaping the advantage of outsourcing. Before, these people were unsure of their future because their country's economy was not stable thus causing them to fear their stability over their work. Aside from that, fresh graduates from these countries also believed that they have no future because of the lack of [...] Read More


Bundled Offering Business Process Outsourcing + Information Technology Outsourcing The CIO Weblog

Recently came across this report by TPI on the budling of BPO+ITO, this is a trend that is increasingly become very popular, one example was the merging of Infosys's BPO division Progeon into the main IT Services business. When you think about the this from a different perspective, the whole budling concept can probably be termed as "on+demand business function"....We are truly moving into an OnDEMAND world. Your thoughts? The key points [...] Read More


The Out-Sourcer Next Door Home Based Business

Out-sourcing has become a dirty word in American business culture. Out-sourcing means cutting corners, under-handed deals and providing a less-than acceptable product. Unfortunately, a lot of these accusations are based on fact. But just because many out-sourcing companies are less than reputable doesn't mean that you can't find a great company to help you out with the day-to-day business chores you hate. Remember, outsourcing doesn't have to be [...] Read More

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Seen that? - India, Canada top outsourcing destinations: Study

Filed in archive Best of on May 27, 2010

India, Canada top outsourcing destinations: Study The Outsourcing Weblog

Seen that? - India, Canada top outsourcing destinations: Study
Outsourcing consulting firm neoIT has released its annual report 'mapping Offshore Markets Update 2005'. The report will help companies evaluate potential offshore locations and ranks India, Canada and China as the leading outsourcing destinations in the world. According to the study, top offshore location India offers cost competitiveness, highly skilled labor, and a high level of service maturity. Last year, India provided $12 billion in outsourced IT services, and had $12 [...] Read More


The top ten outsourcing destinations in the world The Outsourcing Weblog

No matter what Barack Obama might say, it is certainly not possible to kill outsourcing. It has and will continue to take place, after all which company would not like to see their profits soar. A list of top ten locations for outsourcing has been released by Gartner and the ranking is based on cost, cultural compatibility, data and intellectual property security, economic environment, educational system, globalization and legal maturity, [...] Read More


Outsourcing Destinations Team Up The Outsourcing Weblog

Two of the top most outsourcing destination, India and the Philippines decided that the best strategy in the outsourcing business is to team up rather than fight each other. The teaming up of these outsourcing locations was instigated by the Philippines' Business Processing Association of the Philippines (BPAP) and India's National Association of Software and Service Companies (NASSCOM). The agreement signed between these two organizations was aimed to develop seven [...] Read More


Top Fly-Fishing Destinations The Outdoor Weblog

One of my favorite movies is "A River Runs Through It". After I saw the movie, I begged my mother for my own reel and artificial flies. Being a child, of course, I didn't stick with it, but every time I see the movie or see a fly fisherman, I'm inspired to take up the sport again. An article, on MSNBC, notes the world's top fly-fishing spots. Who knew fly-fishing could [...] Read More


Bargain Destinations For Summer 2010 The Flyaway Weblog

JavierThese days of rising gas prices and remnants of the recession, people might difficulty to travel this summer. But summer is summer and it definitely means vacation. The best thing to do is to watch out for hot deals and discounts, so you can still take the summer vacation you've always wanted. Christine Sarkis of SmarterTravel.com has put together this Top 5 Bargain Destinations for Summer 2010 [...] Read More

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Seen that? - Sony Considers Outsourcing PSP Production

Filed in archive Best of on May 18, 2010

Sony Considers Outsourcing PSP Production The Outsourcing Weblog

Seen that? - Sony Considers Outsourcing PSP Production
According to Sony Computer Entertainment president Ken Kutaragi, the company may outsource the production of its PlayStation Portable (PSP) to China or Taiwan. At present, only one million units per month are being produced in the product's sole manufacturing facility in Chiba, Japan. Taipei's The Commercial Times reported that Hon Hai Precision Industry has been awarded the outsourcing contract to make the Sony PSPs. However, both Hon Hai and Sony have [...] Read More


Outsourcing: What it Means to Outsourcing Employees The Outsourcing Weblog

People who are now working with call centers or other types of BPO-related business are the ones who are currently reaping the advantage of outsourcing. Before, these people were unsure of their future because their country's economy was not stable thus causing them to fear their stability over their work. Aside from that, fresh graduates from these countries also believed that they have no future because of the lack of [...] Read More


Unilever Signs 7 Year Contract with IBM for financial transactional services outsourcing The Outsourcing Weblog

Unilever has signed a seven-year contract to outsource key parts of its financial transactional services to IBM. Under the agreement, IBM will provide financial services such as Purchase to Pay, General Accounting and Bill to Cash. These services will be delivered from IBM centers in Portugal, Poland and India. The outsourcing deal covers over 20 European countries and will be implemented over two years beginning 2006. Cost savings from this [...] Read More


The Out-Sourcer Next Door Home Based Business

Out-sourcing has become a dirty word in American business culture. Out-sourcing means cutting corners, under-handed deals and providing a less-than acceptable product. Unfortunately, a lot of these accusations are based on fact. But just because many out-sourcing companies are less than reputable doesn't mean that you can't find a great company to help you out with the day-to-day business chores you hate. Remember, outsourcing doesn't have to be [...] Read More


Sony Ericsson Names and Their Meaning The Smart PDA

Model names, if they follow a pattern, can tell you a lot about the product at a glance. The last two digits of BMW sedans indicate the engine displacement for example: A "323i" has a 2.3 liter engine. The same is true with Sony Ericsson smartphones, their names reveal a lot about a model's functionality. To find out how, click read more. [...] Read More

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